Who is using TenForce Execution? An non-exhaustive list of current users, including Argenta, Belgacom, ING, Proximus and many other.
Furthermore we develop semantic technologies for the world’s largest publisher Wolters & Kluwer and under the authority of the European Union.
Wolters Kluwer
(click image to enlarge)
a Multilanguage Publishing System with Semantic Technology for Wolters Kluwer Legal, Tax & Regulatory Europe - since 2007
Wolters Kluwer LTRE needs a solution to manage the publishing process in a European context. After a successful proof of concept TenForce is building a multilingual publishing solution based on semantic technology (OWL, RDF). The TenForce team (4 to 7 engineers) is responsible for the definition, design, development and implementation of the industrial content management solution.
a Thesaurus Management System for Wolters Kluwer Belgium - since 2001
Thesaurus Management System manages the different thesauruses that enable a publisher to interpret, categorize and classify texts in an automated way. It is multilingual and fundamental to index generation. The application is central to the content management process of WKB.
TenForce did requirements, specifications, design, architecture, development, test, maintenance, and change management. TenForce built a GUI client on top of the Thesaurus Management Server and it with different Content Management Systems (HR, Finance, …)
Technology: J2EE, Oracle, XSLT. This resulted in the following business benefits: support faster searches through the available text material and Standardized high quality indexing across different content domains.
Currently TenForce is maintaining the solution.
Table of Contents Management System for Wolters Kluwer Belgium - since 2001
Table of Contents Management System supports the process of building publications from individual texts and is as such core to the publishing flow at Wolters Kluwer. It keeps track of text versions and history. It can generate output for different media (book, CD, web, …).
As a result the application is central to the publishing process at WKB.
TenForce did requirements, specifications, design, architecture, development, test, maintenance and change management. TenForce integrated the TCMS with different Content Management Systems (HR, Finance, …). Technology: J2EE, Oracle, XSLT.
This resulted in the following business benefits: reduced cycle time for publication creation, traceability for individual texts, enables reuse of existing text material.
Currently TenForce is maintaining the solution.
Sanoma
(click image to enlarge)
a TV Data Web Application and API - since 2009
Together with its partner Triple Helix TenForce delivers an application that allows broadcasting companies to enter their TV schema data in a standardized way over the internet.
European Union
(click image to enlarge)
a Thesaurus Management System for the EUROVOC thesaurus - Publications Office of the European Union
(click image to enlarge)
The multilingual EUROVOC thesaurus is available in 22 European languages. It is used for document indexation by the European Parliament, the Publications Office, European national and regional parliaments, several national government departments and other European Institutions, agencies and bodies.
The total solution integrates a web publication system and Mondeca’s ITM technology for thesaurus management.
The integrated solution is 100% based on semantic technology and compliant to W3C recommendations (RDF, SKOS, XHTML).
Oracle Text is another critical component for indexing the thesaurus.
Directorate general for employment, Social Affairs and Equal opportunities of the European Commission
(click image to enlarge)
ESCO is the European taxonomy of Skills, Competencies and Occupations.
The system contains a web-based taxonomy publication system developed by TenForce, and relies on Mondeca’s ITM Terminology, Thesaurus, Taxonomy, Ontology management solution as its taxonomy edition component.
The taxonomy management system will allow the European Commission and its partners, namely the European Public Employment Services, to offer a more accurate, granular and richer matching of jobseekers to jobs at European level. With semantic technology at its core this solution is laying the foundations for the real semantic data web.
European Center for the Development for Vocational Training - Cedefop - since 2009
(click image to enlarge)
Together with its partner Mondeca, TenForce delivered the ITM system for managing the European Training Thesaurus.
Philips
(click image to enlarge)
Product Data Management for Philips Consumer Electronics Eindhoven - since 2001
The component database manages component configurations and supports the process from product concept to parts manufacturing and servicing.
As such it is fundamental to the manufacturing and support process for the Consumer Electronics branch of Philips.
The PDM application contains component configuration/workflow rules, it keeps track of product configuration versions and history, and it keeps track of errors and problems regarding products.
TenForce did the architecture, design, development of new modules and the operations.
We resolved performance issues on existing modules. We used .NET and J2EE technologies (as specified) to implement the required specifications.
Other techniques used for this implementation are Oracle, Java Spring (middleware), Hibernate (object/relational mapping). This suite of applications is rolled out globally (Europe, China, US, Singapore, Internet gateway), and has to be fully operational 24/24 – 7/7. At its height the 5 TenForce engineers were working for Philips.
Currently TenForce is maintaining that solution.
Global 24/24 - 7/7 IT Infrastructure for Philips Consumer Electronics Eindhoven - 2002 until 2007
The TenForce consultant was responsible for the definition of the scope and strategy of an IT infrastructure that is capable of supporting 24/24 7/7 activities for Philips.
Argenta
(click image to enlarge)
TenForce Execution - Project Management Methodology - 2007
Argenta is the 5th Belgian bank.
TenForce was – together with Argenta staff and an external consultant – responsible for shaping the Argenta Project & Portfolio Management Methodology. This was the preparation for supporting that methodology in the TenForce pragmatic project management software solution.
Starting from an overall vision, based on ITIL, COBIT and Prince2 we started by streamlining the operational processes. Most important items realized in this domain were:
- Clear definition, acceptance & finalization of work assignments.
- Always up to date status to (internal) customers
- Visibility on all the work for team members, management and (internal) customers.
On this project operational foundation the program and project management methodology could be built:
- Projects are part of a program. Programs fit into corporate objectives.
- Definition of a project portfolio dashboard based on operational results.
- Implementation of the project management methodology; synchronized with the Software Development Lifecycle methodology. This last one materialized in MS Project Templates.
- Implementation of the project management process with the essential meetings, risk and issue management.
- Management dashboard that give visibility on planned, actual, performance, efficiency and quality.
Most important advantages:
- Visibility on all activities on all levels of the organization.
- Absolute clarity on what to work on and what not.
- Central overview of all project activities.
- Excellent up-to-date status reports.
Option
(click image to enlarge)
TenForce Execution - Customization Process - 2008/2009
Option is a leading designer and manufacturer of wireless solutions for the PC industry and telecom operators.
The TenForce Execution application has been configured to support the management of multiple standard customizations projects.
This solution stream lines the work for more than 10 different teams.
It brings visibility to all activities.
Project Management Methodology - 2008/2009
Option is a leading designer and manufacturer of wireless solutions for the PC industry and telecom operators.
To improve the project delivery of customized solutions TenForce introduced the pragmatic project management approach.
The project management team received an introduction to Prince2, PMBoK, scrum and some other project methods.
This theoretical foundation was then used to assess the level of the project management team.
As a result of this assessment it was decided to work on the following areas:
- Increase the knowledge of the design and manufacturing process.
- Build a project plan template.
- Introduce follow up methods.
- Increase the ability of the project managers to fix process & collaboration issues within the company.
Through additional workshops in collaboration with the QA responsible the project managers acquired better insight into the design and manufacturing processes. This knowledge was vital to build a decent project plan template.
Together with other departments a proposal for status follow up has been introduced.
Finally TenForce assisted the project managers in the follow up of their projects.
ASCO
(click image to enlarge)
TenForce Execution - Project Management Methodology - 2007
ASCO is a proven specialist in the co-development, design, precision machining, processing and certified assembly of complex high-strength aircraft components. (flaps and slats mechanisms, engine mounts, landing gear components, etc.)
TenForce translated the process from design to engineering (part of production preparation) into a standard plan.
This standard plan is the blue print for project collaboration & follow up.
Consecutively we worked on the optimization of the collaboration and the general increase of performance. For this purpose, general capacity management and time sheets have been introduced too.
Several different departments increase their quality of collaboration through TenForce Execution:
- Design Office
- Engineering
- Program/project management
- QA
- Purchasing
- R&D
Reynaers Aluminium
(click image to enlarge)
Project Management Methodology - 2008
Reynaers Aluminium is the market leader for design and production of aluminium window frames. TenForce supported the team responsible for the roll out of new designs or variants on existing designs.
TenForce:
- Drove the implementation of a simple and pragmatic resource and capacity management system.
- Drove the implementation of a project plan template.
- Drove the company wide planning process for new developments.
- Chaired the status follow up meeting for these new developments.
- Consolidated planned and actual
- Implemented a project dashboard.
- Transferred the project management activities to the Reynaers project responsible.
This resulted in:
- Increased adherence to committed deadlines.
- More transparency for the organization and for its customers.
- Onset for process improvements within the different teams.
- Clarified roles & responsibilities for all participants in the process.
- Common project management method, language and culture.
- Better view on process inconsistencies and weak links in the chain.
Bank Degroof
(click image to enlarge)
Project Management Methodology - 2007
Bank Degroof is the biggest Belgian investment banker.
TenForce was responsible for setting up the project management organization within Bank Degroof.
TenForce implemented a consolidated planning and introduced project management techniques: templates, processes, roles & responsibilities, …
UPC
(click image to enlarge)
Customer Care, Billing, Provisioning System - 2001 until 2007
TenForce developed SMABS, the customer care, billing, provisioning system for the internet and cable subscription customers of UPC.
SMABS supports the UPC value chain.
This means that it is central in UPC operations, manages information of several thousands of customers and is being used by different departments: sales, customer care, network management.
SMABS is developed on a .NET platform using a Microsoft SQL Server Database.
Recently this application has been integrated with a workforce management planning system.
TenForce also performed the analysis and redesign of the Internet Customer Care Process.
TenForce assisted UPC to implement Remedy for the Help Desk. This included a gap analysis, definition of the customization and implementation of requirements, installation, rollout and delivery of training to the end users at the TenForce offices
A development team of 3 people delivered a network monitoring application that is used via a browser application. The server application is developed in Java.
UPC has been acquired by Telenet.
Currently the system is being maintained by TenForce.
Telenet
(click image to enlarge)
Customer Care, Billing, Provisioning System - 1997 until 2000
Telenet was the first operator to attack the Belgium monopoly of Belgacom in a residential market for telephony & internet.
TenForce was member of the Operations Support System Project Control team for Telenet and responsible for the training, testing and implementation of the OSS. The initial OSS was delivered by Siemens.
The OSS was the integration of three existing systems: ARBOR BP, CSG (then Kenan), GTE WorldWin and Clarify.
TenForce defined templates and standards for project & program management:
- Project plan templates,
- Vendor Management,
- Action & issue management,
- Risk Management,
- Status follow up,
- Test management,
- Training management,
- Roles & responsibilities.
Proximus
(click image to enlarge)
Billing System and Application Support - 2001 until 2006
As part of the Proximus IT management, our consultant implemented the new organizational structure (from no structure and no management to 4 units with each their function and their manager) in the domain of billing systems support and monitoring.
In addition he implemented procedures for project participation, trouble shooting and monitoring.
Full line management responsibility of more than 35 employees. Our consultant was also a member of the new billing system project board.
TenForce also delivered a team lead that has to prepare the operational aspects of the new billing system.
Together with his team of about 5 people this person prepared the hand over from the project team to the operational teams.
Another TenForce project manager guided the implementation of a new accounts receivable system and enabled success for Proximus.
Even after the integration of Proximus within Belgacom TenForce continues to deliver services.
Belgacom
(click image to enlarge)
Project Management, Methodology, Strategy - 2001 until 2006
As part of the Belgacom Methodology team TenForce drove the implementation of project management standards within the Belgacom organization.
TenForce was responsible for the definition, communication and implementation of project management and service management standards and methodologies.
This involved organizing and leading workshops, delivery documentation and guiding project managers.
TenForce was also responsible for shaping this methodology in the project portfolio/project management tools.
Later on TenForce became responsible for strategy related activities when developing a reward and appraisal system. Objective was to align the reward and appraisal methodology throughout the whole of the Belgacom group
Development Network Management Voice - since 2007
Belgacom is building a Java & Oracle based network management solution for the voice network. Objective is to replace the current mainframe solution and move to a more service oriented architecture.
TenForce is responsible for the technical design of the solution. The solution involves Jboss, Spring, Hibernate, …
Process Engineering - since 2008
Analyse existing processes based on factual data.
Propose improvements.
Support improvement implementations.
Group 4 Securicor
(click image to enlarge)
NOVAC - 2002 until 2003
NOVAC is at the core to the notes and coin processing for Group 4 Securicor Belgium.
Every money bag that is processed by Group 4 Securicor is scanned with TenForce software technology.
For the notes and coin processing business unit of Group 4 Securicor Belgium TenForce analyzed the business process, designed, developed and implemented a solution.
The NOVAC application consists out of a server application that communicates wireless with handheld devices.
The solution allows tracking and tracing of notes and coins at customer sites and Group 4 Securicor premises.
The development team included 2 developers from Group 4 Securicor to assure the knowledge transfer.
Besides the development team, TenForce also delivered the project manager at the Group 4 Securicor side, responsible for the internal Group 4 Securicor management of the related projects.
SAP - Planning System project Management - 2002 until 2005
TenForce provided project management to Group 4 Securicor in the domain of national SAP project.
The project involved 30 external consultants and 40 Group 4 Securicor team members.
The TenForce consultant was responsible for vendor management, quality assurance, communication management, change management, test management, implementation management.
In this function the consultant established methods and procedures, standards, communication channels.
Our consultant was also very instrumental on the people management side of the SAP implementation.
The project ended with the implementation of
• SAP modules relevant for accounting, customer/contract management, billing
• SAP modules relevant for HR and pay roll
• the Quintiq planning system
Other Customers
include:
De Persgroep
(click image to enlarge)
Roularta
(click image to enlarge)
Eval Europe
(click image to enlarge)
Nippon Shokubai
Luminus
(click image to enlarge)
(click image to enlarge)