A Practical Way to Manage Audits and CAPA
Koen Room
Bram Maho
Audits are only useful if the findings lead somewhere. A checklist can help you spot what needs attention and where standards aren’t being followed. But if findings end up in different systems or actions aren’t followed through to closure, it becomes harder to prove what was done and whether it worked.
In this on-demand session, we show how TenForce helps you manage audits, non-conformities, and CAPA in one connected flow, from audit planning and evidence capture to root cause analysis, action follow-up and verification.
You’ll learn how to:
- Create and schedule audits using reusable templates
- Build audit templates with topics, subtopics, and different question types
- Perform audits on web or mobile
- Capture evidence with photos, attachments, and remarks
- Create actions and non-conformities directly from audit findings
- Link non-conformities back to the original audit
- Categorize findings by risk level, from observation to critical
- Use root cause analysis to understand why a finding occurred
- Assign corrective and preventive actions with clear owners and deadlines
- Track action progress, due dates, and verification
- Reopen or revisit actions when follow-up hasn’t been effective
- Use dashboards, filters, pivot views, and Power BI reports to follow up across teams and sites
- Export audit and non-conformity reports using your own templates
What you’ll see in the demo
Our team walks through a complete audit and CAPA flow in TenForce.
The demo starts with audit preparation. You’ll see how an audit admin manages templates, adds topics and questions, chooses answer types and schedules an audit for a specific auditor, location, and due date.
From there, the demo moves into audit execution. You’ll see how an auditor receives notifications, starts the audit, and works through the checklist.
Next, the session shows how a non-conformity is handled. TenForce links the non-conformity back to the original audit, so the context stays clear. From there, the finding can be categorized by risk level, immediate actions can be created, and a root cause analysis can be performed.
You’ll then see how CAPA follow-up works in practice. Actions are assigned to owners, deadlines are set, and progress can be tracked through validation, execution, and verification. If the action is not effective, the workflow can move back to earlier steps, including further action planning or root cause analysis. If more time is needed to confirm effectiveness, a future verification can be scheduled before the non-conformity is fully closed.
Finally, the demo shows how TenForce supports follow-up and reporting. You’ll see list views, card views, filters, graphs, pivot tables, custom dashboards, exports, and embedded Power BI reporting, giving teams a clear view of open findings, overdue actions, risk levels, and closure progress.
If you want your audits to become more than a record of what was checked, this session is a good place to start. You’ll see how TenForce helps you standardize audit planning, capture evidence in the flow of work, connect findings to CAPA, and prove that follow-up was completed and effective.
Watch the on-demand session →