Incidents aren’t just accidents. They include near-misses, unsafe situations, and environmental events. Miss one, and you miss a learning opportunity. Capture it well, and you have a starting point for better investigation, clearer follow-up and stronger prevention.

In this on-demand session, we show how TenForce Incident Management helps you bring the full incident lifecycle together, from first report to investigation, corrective actions, dashboards, and audit-ready records.

You’ll see how to:

• Make incident reporting easier on web and mobile
• Capture near-misses, incidents, injuries, spills and other event types in one flow
• Keep initial reporting simple, so workers aren’t slowed down
• Use validators and investigators to complete and enrich the data
• Categorize incidents and capture the right follow-up information
• Pinpoint incidents on site maps for better location-based visibility
• Assess severity and risk level during investigation
• Use different root cause analysis methods, including 5 Whys and fault tree analysis
• Link findings directly to corrective and preventive actions
• Track ownership, status and progress through structured workflows
• Use dashboards, heat maps, pivot views and reports to spot trends
• Maintain a full audit trail of changes, comments and attachments

You’ll also see how the TenForce AI Assistant can support action planning. Based on the incident details, categorization and investigation findings, it can suggest relevant corrective or preventive actions for your team to review. Your team stays fully in control: suggestions are transparent, optional and only added when reviewed and accepted.

What you’ll see in the demo

Our team walks through a complete incident management flow in TenForce.

The demo starts on mobile, where a worker reports a small solvent spill that caused eye irritation. You’ll see how the reporter can quickly add a description, immediate actions, photos, date, time, department and location, then submit the report for validation.

From there, the demo moves to the web interface. A validator reviews the report, completes the required information, adds categories such as injury and chemical spill, links an injury report, and captures extra details such as the product involved, quantity, response time and whether fatigue played a role.

Next, the incident moves into investigation. You’ll see how the investigator assesses severity and risk level, completes a root cause analysis, documents findings and starts an action plan. The demo also shows how the AI Assistant can suggest possible follow-up actions, such as improving storage protocols, training staff or reviewing chemical storage areas.

Finally, the session shows how TenForce supports visibility after the incident is logged. You’ll see list views, card views, filters, graphs, grouped views, site maps, pivot tables, custom collections and embedded Power BI dashboards, so supervisors and managers can follow up on open incidents, high-risk cases and recurring patterns.

Why watch?

This session is a good fit if you want a more structured way to manage incidents without making reporting harder for the people closest to the work.

You’ll see how TenForce helps reduce underreporting, improve investigation quality, strengthen CAPA follow-up and give teams a clearer view of what’s happening across sites.

It’s built for real operational work, where incidents need to be easy to report, clear to investigate and connected to actions that prevent the same issue from happening again.

Watch the on-demand session 👉