/Blog
 A Stronger Line from Incident to Action: What’s New in TenForce Incident Management
/Blog

Give every user a more useful starting point in TenForce

21 · 5 · 2026 by Claire Styles

Think about who is using TenForce at your workplace, from contractors and supervisors to site managers and EHS leaders. It’s unlikely they’re all looking for the same thing 

Take the Permit to Work module as an example: a contractor may need a clear reminder of the steps to complete before work can begin, a supervisor may want a quick view of permits waiting for review or due to start that shift, and an EHS manager will want visibility into overdue permits or suspended work.  

They’re all opening TenForce in the same place, but their priorities are different. Custom content widgets help you give each group a more relevant starting point from the moment they enter. 

 

Show the right information from the start 

Workspaces in TenForce can now be tailored to user groups, so they see what they need the moment they open the application.

 

And it’s not just for Permit to Work. The same need appears across TenForce modules. For instance: 

  • In Incident Management, a supervisor may want to quickly report or follow up on an incident, while an EHS manager looks for trends, root causes, or overdue investigations. 
  • In Audits and Inspections, an auditor may need to see upcoming audits, while management looks for findings, gaps, and progress. 
  • In CAPA Management, a team lead may focus on their open actions, while an EHS manager needs visibility on bottlenecks and recurring issues. 

Until now, those users all started from the same general page. With custom content widgets, you can tailor what different groups see when they enter a workspace. For instance, you can make sure your: 

  • Frontline users see clear instructions and next steps 
  • Supervisors see what needs attention or review 
  • Managers see performance indicators most relevant to them 

That means less time spent remembering where a dashboard lives or switching between views, and a starting point that better matches the job at hand. 

Reduce friction in day-to-day work 

When people enter a TenForce workspace, they usually have a job in mind. They may be checking what still needs review, looking for the right dashboard, or trying to remember where a specific instruction sits. When that information isn’t readily available it adds friction to already busy workdays. 

Custom content widgets help bring the most relevant information closer to the surface. It becomes easier to see what matters, pick up the right task, follow the process, close actions, and stay aligned with site priorities, with less back and forth along the way. 

 

Turn your workspace into a practical hub 

That might mean using the cover page to guide users with role-specific instructions, highlight a current safety campaign, flag an upcoming audit, or draw attention to a temporary site risk. You can surface dashboards tailored to specific responsibilities or create simple “start here” guidance for people who are new to a workspace. 

Instead of designing one generic entry point for everyone, you can make the workspace cover page more useful for the different people relying on it. 

 

A better starting point for every role 

Often, the challenge is not that your teams need more information. They need the right information, in the right place, at the moment they open the workspace. 

With custom content widgets, TenForce becomes easier to shape around the way people actually work, whether they’re reporting an incident, reviewing an audit, managing actions, or preparing permits. The result is less searching, clearer orientation, and a workspace that supports each role more naturally from the start. 

 

How to set up custom content widgets 

Setting up a custom content widget is quick and can be done directly from your workspace settings. 

  1. Navigate to the workspace where you want to add the widget and open Workspace Settings. 
  2. Open the Widgets tab. This is where all content widgets are managed. 
  3. Under Content Widgets, click the action button to create a new widget. A new row will appear in the table. 
  4. Define your widget by adding a Code (internal reference) and a Display Name (what users will see). Save your changes. 
  5. Click Configure to open the editor and add your HTML content (e.g. a dashboard-style overview, instructions or reminders, site updates or safety messages). Save your configuration. 
  6. Assign visibility by selecting the user groups that should see this widget on the workspace cover page. 

What to keep in mind 

  • Widgets are configured per workspace 
  • Visibility is managed via user groups in that workspace 
  • HTML content is sanitized for security 
  • Widgets are interactive 
  • Internal links are not yet supported 

Tip: start simple 

A good first widget is something immediately useful, like: 

  • “Start here” guidance for contractors 
  • A short checklist for supervisors 
  • A focused dashboard for EHS managers 

 

Want to make your TenForce workspace more useful for different roles? Contact your TenForce contact person to learn more about setting up custom content widgets.

Privacy Preference Center

Required
Always Active

These cookies are needed to provide basic functionalities as you browse around the TenForce website. These capabilities include cookie preferences, load balancing, session management, language selection and checkout processes. These cookies ensure the site is performing the requested task and collect data for audit purposes. The information that is collected is aggregated for analysis.

Example Functionality Allowed
  • Enable cookie consent collection and enforcement Remember log-in to provide secure transactions across web pages, provide secure log-in, cloud systems management, authentication, load balancing, user interface language/font preferences and single sign-on
  • Keep track of the user's input while filling online forms, shopping carts for the duration of the session or for up to 24 hours after the session
  • Remember your transaction progress for the duration of the session
  • Multimedia content player cookies, used to store technical data to playback video or audio content, for the duration of a session
  • Third‑party social plugin for sharing logged‑in state for members of a social network.
Example Functionality NOT Allowed
  • Remember your log-in details
  • Remember what is in your shopping cart
  • Make sure the website looks consistent
  • Allow you to share pages with social networks
  • Allow you to post comments
  • Serve ads relevant to your interests

Functional Cookies

These cookies are used to capture and remember user preferences on the TenForce website for a longer period of time and enhance the usability of our websites or to pre-fill forms. The information is aggregated for analysis for anonymous users, but if you sign-in, we keep the data provided to perform the functions requested. Additionally, we use data to enable social interactions and site optimization.

Example Functionality Allowed
  • Enable cookie consent collection and enforcement
  • Remember log-in to provide secure transactions across web pages, provide secure log-in, cloud systems management, authentication, load balancing, user interface language/font preferences and single sign-on
  • Keep track of the user's input while filling online forms, shopping carts for the duration of the session or for up to 24 hours after the session
  • Remember your transaction progress for the duration of the session
  • Multimedia content player cookies used to store technical data to playback video or audio content, for the duration of a session
  • Third‑party social plugin for sharing logged‑in state for members of a social network.
  • Remember your log-in details
  • Remember what is in your shopping cart
  • Make sure the website looks consistent
Example Functionality NOT Allowed
  • Allow you to share pages with social networks
  • Allow you to post comments
  • Serve ads relevant to your interests

Personalization Cookies

These cookies are used to improve the overall experience of your visit to the TenForce, by personalizing messaging based on browsing history, profile data, purchase history and improve our social media and paid media marketing campaigns. The data collected is aggregated for analysis for anonymous users, but if you sign-in, we keep the data provided to perform the functions requested.

Example Functionality Allowed
  • Enable cookie consent collection and enforcement
  • Remember log-in to provide secure transactions across web pages, provide secure log-in, cloud systems management, authentication, load balancing, user interface language/font preferences and single sign on
  • Keep track of the user's input while filling online forms, shopping carts for the duration of the session or for up to 24 hours after the session
  • Remember your transaction progress for the duration of the session
  • Multimedia content player cookies used to store technical data to playback video or audio content, for the duration of a session
  • Third‑party social plugin for sharing logged‑in state for members of a social network.
  • Remember your log-in details
  • Remember what is in your shopping cart
  • Make sure the website looks consistent
  • Allow you to share pages with social networks
  • Allow you to post comments
  • Serve ads relevant to your interests