Manual processes slowing you down and paperwork getting out of hand?
Transformational Quality Management
From Compliance to Competitive Edge
Meeting the Diverse Needs of Quality and Compliance Managers
Effortless Audits
Maintain a consistent workflow, swiftly retrieve necesssary documentation, and track findings with precision.
No More Recalls
Mitigate potential risks, report incidents, identify root causes, and track CAPA plans to completion.
Delight Your Customers
Intercept and eliminate issues before they reach customers. Address and resolve customer feedback promptly.
Uphold Compliance
Master ever-changing industry regulations, adeptly handle change, and maintain compliant document control
Elevate Your Brand
Increase operational effiency and deliver consistently high customer service to build your reputation for exceptional quality.
Process Documentation That Demonstrates IS0 9001 Compliance
From Dispersed Data to Decisive Action
Streamline data capture from diverse processes to increase visibility, perform insightful analysis and make data-driven decisions.
Consistent Processes = Swift Responses
Automate alerts, notifications and escalations to drive task completion and resolve red-flag issues swiftly. Tailor and maintain consistent workflows that match your distinct business requirements.
Document Control: Your Trail to Transparency
Maintain a centralized document repository that reinforces standardization and version control, aligned with ISO 9001 standards. Elevate accountability and transparency while upholding a clear audit trail.
15%
increase in the identification and resolution of non-conformances
10%
improvement in customer satisfaction
The TenForce Approach: Simplifying Complex Processes
1
Plan
- Define precise internal quality benchmarks that align with relevant standards
- Identify key performance indicators (KPIs) to measure progress and success
- Track progress toward your goals to drive continuous improvement
- Develop documented procedures to ensure consistent and repeatable processes
2
Collect Quality Data
- Extract valuable insights from customer complaints and feedback
- Monitor data from audits and inspections to identify improvement opportunities
- Capture quality-related incidents and identify risks
- Collect all quality-related documents in a central, ISO 9001-compliant repository
3
Take Corrective and Preventive Action
- Conduct thorough assessments to identify and mitigate risks (FMEA, HACCP, FTA, ETA, etc.)
- Identify non-conformities and implement data driven CAPA plans
- Investigate the underlying causes of defects to take targeted action with root cause analysis
- Build change management strategies based on quality assessments and risk mitigation
- Assign tasks to the appropriate role, group, or individual to guarantee completion
4
Check, Analyze and Report
- Customize the segmentation and analysis of your quality data as per your requirements
- Regularly measure customer satisfaction to build a strong reputation
- Guarantee compliance by reporting your performance to official institutions
- Minimize your Cost of Quality (CoQ) by benchmarking your quality performance against established KPIs
5
Close the Loop
- Identify competence gaps in your workforce, then schedule and track training
- Keep your action plan on track through comprehensive and configurable overviews
- Manage your CAPA plans proactively to foster a culture of continuous improvement
- Inspect and audit your processes to continuously refine your quality strategy
The TenForce Quality Management Suite
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Your peers trust us
Our customers rely on TenForce to foster a proactive safety culture and drive continuous process improvement. The outcome? Increased team efficiency, reduced administrative burden, and significant cost savings due to fewer fines and incident-related downtime.
